The call audio issues affecting inbound and outbound calls have been resolved. Our carrier confirmed service was restored around 6:30 PM yesterday, and our testing has confirmed that calls are working normally.

We’ll continue monitoring things to make sure everything remains stable.

As a temporary workaround, we’ve switched call traffic to our seconday carrier while the primary carrier continues working to resolve the issue.

Call quality should now be improved. We’ll continue monitoring the situation closely.

If you’re still experiencing scratchy, distorted, or one-way audio, please contact our support team so we can take a look.

We are investigating reports of scratchy or distorted call audio affecting multiple customers. We’ll provide an update as soon as we have more information.