History
May 2026 - Jul 2026
Outage
E911 Service Interruption
Affected services:
Voice US-West
Voice US-Central
Voice US-East
Resolved
The issue affecting E911 services has been resolved following our overnight maintenance. E911 functionality has been fully restored across all accounts.

Customers may verify their E911 registration by calling 933, which provides a non-emergency confirmation of the registered emergency address for phone numbers with E911 service configured.

We appreciate your patience and understanding while we worked to resolve the issue.
Jul 01, 8:30 AM
Identified
We are currently experiencing an issue affecting E911 services. Our team has identified the cause and has scheduled a server restart during our maintenance window this evening to restore service.

Customers should use an alternate method to contact emergency services, such as a mobile phone or traditional landline, if available.

We expect E911 functionality to be restored following the restart. We will provide another update as soon as service has been confirmed.

We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.
Jun 30, 7:58 PM